Learning: The Magic of Making Training FUN

I had dinner with a CEO this evening who shared with me 5 principles, he shares with his team: 1. Consistent Profitability & gGowth 2. Quality Excellence 3. Customer delight 4. Engage your employees sincerely and regularly 5. Make the place of work a FUN place.

Tragedies in both countries. Watching the television made me very sad. Chinese officials have responded very well but in Myanmar, the aid work has not been great. Hope we can all pray for speedy relief and God's kindness to the affected people.

I have been reading this book by Clive Chajet and Tom Shachtman. Dr. Venkata Majeti was kind enough to let me have it and I have been enjoying the book very much. There is always a question I am asked - if I am a FUN facilitator, will that not give me a rather different image. Some executives often want to be feared as they want that image. Images mean so many things to so many people. A company’s image is indeed a vital corporate asset and can make all the difference in a competitive marketplace. We live in a world full of business images. McDonalds, Apple, IBM, Dell, Singapore Airlines. A Company’s image is what is perceived by its various audiences. A Company’s identity is what it chooses to shape those perceptions. One learning point from the book – corporate images must reflect reality not distort reality, if they are to positively impact its audiences. A friend Ed Jackson always used to tell me – the product or service must do what it says it will do. Good image making marries ...